Return Policy

Delivery Information

How does delivery work?
After you purchase product/s on the website, we notify one of our Courier partners that it is ready for collection and we will send you an email with your Waybill number for you to track the order if necessary.
How long does delivery take?

Delivery can take anywhere between 2 – 10 business days depending on your location in South Africa.

How much will it cost?

Express Fitness Urban offers free delivery in specific areas, please check the delivery for your specific area.

Does Express Fitness Urban ship internationally?
Yes we do, however, separate delivery quotes are applicable to International deliveries. Our sales team will assist you with getting delivery costs. Please e-mail our sales team on sales@expressfitness.co.za or phone us on 061-755-5555

Return Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Contact Us

If you have any questions on how to return your item to us, please contact us.

Phone Express Fitness Urban on +27 (0) 61 755 5555

For Sales Enquiries: sales@expressfitness.co.za

For Marketing Enquiries: marketing@expressfitness.co.za

Shipping Costs

The customer is reponsible for the shipping fees to return the item to our warehouse in Riversands.


  • You have 10 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

*Please note that no refund will be given on sale items


  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.